Hello Fabulous clients:
First off, we miss you like crazy. We can’t wait to return to the salon as I’m sure you’re all eagerly anticipating as well.
Unfortunately our re-opening date still remains an unknown. In the meantime we are committed to preparing the salon environment according to provincial guidelines.
In addition all our staff members have been certified in sanitation and infection control.It is of the utmost importance that we provide and employ all essential cleaners and equipment necessary for a safe and healthy running salon.
This is a caveat that we feel is imperative for the safety of our staff as well as our clientele .
You may be asked to follow certain steps for the next couple of months . These steps are essential to avoid any illness and are provincial protocols that must be adhered to.
The salon will provide a station at our entrance for the purpose of sanitizing that everyone is encouraged to take advantage of.
You are welcome to bring your own mask or one will be provided for you.
Please do not be offended if the salon is at capacity and you are asked to wait outside or in your car . We can text you when the salon is ready to receive you.
Please come alone to minimize congestion . No one will be allowed in the salon without an appointment.
There will also be sanitizing protocols that your stylists will need to perform between clients, so this may take a bit longer than usual.Your patience will be greatly appreciated at these times.
Our stylists may be limited to only one customer per two-hour block, so we may not be available to take as many clients as we had previously.
Each service will be limited to no more than 2 hours as we endeavor to accommodate our large wait list of clients for the next few months.
Unfortunately this also means that we will not be offering any corrective or extensively detailed time consuming services and we sincerely apologize for this .
Payment for product and services are limited to credit and debit only.
I’m sure many of you are wondering who will have first priority when booking back in. To be fair to all our clients, all previously booked appointments ( booked for March 17th and onward) will have first priority.
Anyone that has had an appointment during that time should expect a phone call.
If you did not have an appointment during that time we encourage you to call the salon when the re-opening is announced. We will do our best to accommodate you if we can.
We are committed to providing a professional service while looking after you in the best and safest way possible.
In the beginning of our initial opening we will provide customer service 7 days a week and will be extending our hours of operation.
These protocols will all be dependent on what is mandated and any guidelines will be subject to change as required.
Your understanding and patience will go a long way in helping us as well as yourself with this difficult transition .
All our staff intend to go above and beyond in our efforts to give you the ultimate experience.